Website for Doctors went live in January 2010, it’s been about 5 months since then and the progress has been fabulous. Some feedback, knowledge, learning and more importantly positive reviews have been taken back in kind from the project. The experience has been wonderful as a lot of doctors and observers commended us on not only the initiative, which serves all stake holders but the quality of work due to the focus shown.
Below is a point wise analysis of the experience:
a. Many doctors show interest in getting a website, but very few actually end up coming through. This is not due to cost but mainly due to the work involved on their side. I think they do not find time or are just plain lazy to send in the information for the site. Also some think of it like a tattoo which once up might define them hence are afraid to put it up unless it’s absolutely perfect so don’t go through with it.
We counter this, by following up with the doctors on a regular basis. Emails, SMS, Calls, the avenues are many, the idea is to not let them slip away once they have the interest. Many have come back to us after 2, 3 months and gone through with the website.
b. Doctors come in different makes, we have the very enthusiastic kind, who send lots of data and information and follow up each day, these are fun to work with, but can take away some of the productivity. We have the uninterested kind, who seem to have decided to make the website as an afterthought and have to be followed up constantly to send data and take decisions, here the site may take long to get done. Similar to the previous kind are the doctors who want the site, but are too busy to make decisions and send in information. Lastly, we have the doctors who send information on time, take decisions quickly and appreciate the effort, and just like good scotch are rare
c. Few things we noticed that doctors liked were: a. Choice of changing a selected template with some of their own images, b. wanting to display their attachments and timings on the home page, c. Reluctance to elaborate on the kind of work, specialized treatments they provide (personal insight: think they don’t what really to write), d. They love to put up images (a good thing!), e. they definitely need help in deciding a URL, some choose very complicated ones trying to fit all that they do in it, not really useful for SEO.
d. Bottlenecks at W4D: a. Information flow: Doctors don’t send required data on time or take decisions on time delaying the process, which ideally can be completed in less than 2 days for a basic site. b. Sending incorrect information is also high on the list, with numerous errors and mistakes, either it has to be sent back, or time spent on correcting it if it need be. c. Payments: Generally we do not publish the site unless the complete payment is made, hence when doctors’ delay payments we hold the work or do not make the site live, this is a rare case but it does happen. d. Too many changes or close inspection: doctors some times are over critical of their site, I guess from nature of the work they do. This can delay going live which is from the websites need point of view the most important part. I say get it ready, put it up and improve with feedback and time.
So if any of you doctors do want a website, go to www.websitefordoctors.in and send us a request. It takes 3 simple steps and 4 days to have your site up and running. Provided you follow the rules stated above. I think the more doctors are aware of this avenue the more they will promote it amongst their community. You have 3 flexible plans to choose from in terms of cost, complexity and features, so take a decision and take the plunge.
Some stats from our site: we receive nowadays on average 2 website request a day! We have completed over 30 live sites and 15 micro-sites. For some of the more apt key words we are already on the first page. And as for our work check out this video: http://www.youtube.com/watch?v=UAxQ9aW4MzA
What’s been worked on for the future?
• A do it yourself content manager which will let you add information yourself to your site,
• Integration with Plus91 EMR solutions for Online EMR access and pre-visit information capture from patient
• New cool templates on more specialties
• New content which can now be sourced by you on various topics for the site, so no running around
• Patient education videos from PEAS
Showing posts with label websites. Show all posts
Showing posts with label websites. Show all posts
Friday, June 4, 2010
Wednesday, February 17, 2010
Website For Doctors - Going great guns...
Website for Doctors is finally live and kicking, and after touching are first 10 clients within the first month of going live, it is safe to say the idea behind the venture is a solid one. Doctors have a business to run and more importantly have information to provide and generate to give high quality service. A website becomes both a handy medium to communicate and a must to garner more business.
So why does website for doctors appeal to the clients who are signing up? Because it is a specialized service, like a boutique hotel or highly specialized clinic, servicing only a certain type of clientele, and specializing in dealing with them, knowing their needs, wants and what is best for them.
Every website completed by us so far has been within 48 hours subject to the doctor providing required information. What’s more important and what we see as a trend is that after the doctor takes the first step of choosing a template and sending his basic data, we have the dummy site sent to him by the next day. Seeing it in the flesh and knowing where this investment is going, doctor’s have been more upto date and innovative in sending their data after this stage. I guess it is truly a question of seeing the believing for them in this case.
Our specialization based galleries, dedicated team and more importantly insightful knowledge from our EMR products is helping us bond with the doctors and give them solutions which suit their needs. A website though standard in most cases, can be tweaked a little and content modified to give the target audience what they need from the website. A consultant exposure to international patients, a small city specialist publicity and directions which his side of the town, a super specialist’s site information about the services and forms which give pre-sight to the doctor before the patient’s actual appointment.
There is still long way to go in actually making websites from a doctor’s point of view, from a “want” to a “need”, but the process has begun, both psychologically and in the ease of getting one tailored to your tastes. Apart from the basic features of a website, there are some simple tools which can go a long way to improve a website experience for a doctor and his patients. Our aim at Website For Doctors is to recommend these tools apart from the normal stuff, these tools include health calculators, video galleries, online forms which can save time at the clinic, Map to the clinic, among other things.
You can check out some of our work at www.websitefordoctors.in
Some of our client sites include: www.ashutoshchaudhari.com, www.swatiallahbadia.com, www.charakchildcare.com
All these websites were ready in double quick time and to the satisfaction of the client. Even today we suggest and take suggestion to tweak and make them better. As Mercedes says “the road to perfection has no finish line” but it definitely gives us and the doctors who have decided to take this journey with us a goal for the future!
So why does website for doctors appeal to the clients who are signing up? Because it is a specialized service, like a boutique hotel or highly specialized clinic, servicing only a certain type of clientele, and specializing in dealing with them, knowing their needs, wants and what is best for them.
Every website completed by us so far has been within 48 hours subject to the doctor providing required information. What’s more important and what we see as a trend is that after the doctor takes the first step of choosing a template and sending his basic data, we have the dummy site sent to him by the next day. Seeing it in the flesh and knowing where this investment is going, doctor’s have been more upto date and innovative in sending their data after this stage. I guess it is truly a question of seeing the believing for them in this case.
Our specialization based galleries, dedicated team and more importantly insightful knowledge from our EMR products is helping us bond with the doctors and give them solutions which suit their needs. A website though standard in most cases, can be tweaked a little and content modified to give the target audience what they need from the website. A consultant exposure to international patients, a small city specialist publicity and directions which his side of the town, a super specialist’s site information about the services and forms which give pre-sight to the doctor before the patient’s actual appointment.
There is still long way to go in actually making websites from a doctor’s point of view, from a “want” to a “need”, but the process has begun, both psychologically and in the ease of getting one tailored to your tastes. Apart from the basic features of a website, there are some simple tools which can go a long way to improve a website experience for a doctor and his patients. Our aim at Website For Doctors is to recommend these tools apart from the normal stuff, these tools include health calculators, video galleries, online forms which can save time at the clinic, Map to the clinic, among other things.
You can check out some of our work at www.websitefordoctors.in
Some of our client sites include: www.ashutoshchaudhari.com, www.swatiallahbadia.com, www.charakchildcare.com
All these websites were ready in double quick time and to the satisfaction of the client. Even today we suggest and take suggestion to tweak and make them better. As Mercedes says “the road to perfection has no finish line” but it definitely gives us and the doctors who have decided to take this journey with us a goal for the future!
Thursday, October 22, 2009
Cool Applications for a Doctor’s Website
A website is many things to many people and organizations that have them. A visiting card on the world wide web, a squatting place on the ever connected information highway, a knowledge source for others to learn, and many more definitions come out of the woodwork after all these net enabled years. Today doctors, just like any other professional or organization are interested in getting their own website, either personally or for their clinic/hospital.
So what are the essentials a doctor’s website should have?
Information about you and your setup, degree and professional details, contact information (with a map preferably), information about the services you provide and finally a query form for the curious ones who want to ask a question. Apart from this basic data some doctors have gone a step further and introduced many innovative tools and content on their website. Interactive patient forms, videos and animations, medical calculators that calculate your BMI and what not, forums, blogs, news feeds, etc. These are some of the things you will usually find on a doctor’s website.
So what else is there?
Well the tools and applications need not stop there. More can be achieved on your website by applications and widgets. They can make your website more interactive for the user and offer patients a lot more opportunity to learn, get serviced and interact with you! Some neat ideas can be implemented which can make a world of difference to your site; which from being a lost in the crowd visiting card on the Internet becomes a beacon of light in the chaos.
So tell me more about them?
A very basic need is appointment management, nothing which an Online Scheduler cannot handle. It comes equipped with an interface to fill in your timings as per your availability on a daily basis. It allows patients to take an appointment; which comes to you as an SMS alert. Go online or through your phone accept the appointment or reject it, triggering the appropriate SMS to the patient. It can be interfaced with Plus91 Practice Management Solutions.
Online EMR and e-Bills offers the patient the added benefit of viewing his/her record remotely along with the bill. This allows the patient to travel and still access the records. It also allows them access to download and print bills for insurance reasons at any time. Lastly, it saves the clinic time and the patient the added effort of collecting certain reports which do not need doctor interaction. Create Patient profiles on the website and allows access via a username and password. Upload report documents to the patient profile, SMS alert goes to the patient who can now access them with ease.
E-Prescriptions are the rage in the USA, companies like surescripts have made it into a completely new business model. Travelling patients will indeed be thankful the day you can start this service. There are multiple ideas in at work here.
a. A patient can send a query about a prescription to you via the website interface, which comes to you as a SMS and you can reply from the phone.
b. You can have a small gadget where patient fill in their prescription schedules or you upload from your software, and the website sends SMS reminders to the patient to take the tablet.
c. Lastly and this is big in the USA but not here, is actually sending across prescriptions from your software or the website to your local or requisite pharmacist, eliminating paper and making the prescription tablets harder to get. Now the patient simply goes to the pharmacy and his prescriptions are waiting.
Content Management Systems are present behind websites allowing the user to change the web content over time. A good content management system allows you to add, update, delete and modify various pages and files on the website from a single simple graphical interface. Making your website cool and up to date needs you to have a strong content management system behind it so you don’t waste your time updating information.
Doctor Connect is a simple concept; there are times in the day or in the week where you are relatively free. So why don’t you allow patients or people to interact with you real time without meeting you. You can consider this a stripped down version of telemedicine via your website. Allow users to come to the site and chat with you on a G-talk or other chat engines embedded in your website. They only see you when you are free and can sign in. Take it one step further by allowing them to SMS queries to you from the website.
News Aggregator, start a news aggregator for your field of medicine. This automatically picks up topics related to your field of medicine and shows it one a scrolling news bar, with links to the articles. These are sourced from across the internet from various health and news sites. Now become a single source of news not only for patients but also for your fellow colleagues, at no extra effort or cost from your side.
Map my Clinic, allows you to use the progress technology has made in navigation. Allow the patient or client to send an SMS of his location to a number which in turn comes to your website, here it computes the best case directions to your clinic using external service providers and sends SMS of direction back.
Allow your WAP/GPRS/3G enabled phone to capture and image and send it straight to your website where you can access it for further study or show it in a public gallery for others to see. These may be patient X-ray or chart images, surgery images, images of patient conditions, or just some cool thing you saw and want to share with your patients.
There is much more we can do with a website! I am sure if given an opportunity we can make it much more than just a visiting card on the internet. Coming soon, www.websitefordoctors.in by Plus91
So what are the essentials a doctor’s website should have?
Information about you and your setup, degree and professional details, contact information (with a map preferably), information about the services you provide and finally a query form for the curious ones who want to ask a question. Apart from this basic data some doctors have gone a step further and introduced many innovative tools and content on their website. Interactive patient forms, videos and animations, medical calculators that calculate your BMI and what not, forums, blogs, news feeds, etc. These are some of the things you will usually find on a doctor’s website.
So what else is there?
Well the tools and applications need not stop there. More can be achieved on your website by applications and widgets. They can make your website more interactive for the user and offer patients a lot more opportunity to learn, get serviced and interact with you! Some neat ideas can be implemented which can make a world of difference to your site; which from being a lost in the crowd visiting card on the Internet becomes a beacon of light in the chaos.
So tell me more about them?
A very basic need is appointment management, nothing which an Online Scheduler cannot handle. It comes equipped with an interface to fill in your timings as per your availability on a daily basis. It allows patients to take an appointment; which comes to you as an SMS alert. Go online or through your phone accept the appointment or reject it, triggering the appropriate SMS to the patient. It can be interfaced with Plus91 Practice Management Solutions.
Online EMR and e-Bills offers the patient the added benefit of viewing his/her record remotely along with the bill. This allows the patient to travel and still access the records. It also allows them access to download and print bills for insurance reasons at any time. Lastly, it saves the clinic time and the patient the added effort of collecting certain reports which do not need doctor interaction. Create Patient profiles on the website and allows access via a username and password. Upload report documents to the patient profile, SMS alert goes to the patient who can now access them with ease.
E-Prescriptions are the rage in the USA, companies like surescripts have made it into a completely new business model. Travelling patients will indeed be thankful the day you can start this service. There are multiple ideas in at work here.
a. A patient can send a query about a prescription to you via the website interface, which comes to you as a SMS and you can reply from the phone.
b. You can have a small gadget where patient fill in their prescription schedules or you upload from your software, and the website sends SMS reminders to the patient to take the tablet.
c. Lastly and this is big in the USA but not here, is actually sending across prescriptions from your software or the website to your local or requisite pharmacist, eliminating paper and making the prescription tablets harder to get. Now the patient simply goes to the pharmacy and his prescriptions are waiting.
Content Management Systems are present behind websites allowing the user to change the web content over time. A good content management system allows you to add, update, delete and modify various pages and files on the website from a single simple graphical interface. Making your website cool and up to date needs you to have a strong content management system behind it so you don’t waste your time updating information.
Doctor Connect is a simple concept; there are times in the day or in the week where you are relatively free. So why don’t you allow patients or people to interact with you real time without meeting you. You can consider this a stripped down version of telemedicine via your website. Allow users to come to the site and chat with you on a G-talk or other chat engines embedded in your website. They only see you when you are free and can sign in. Take it one step further by allowing them to SMS queries to you from the website.
News Aggregator, start a news aggregator for your field of medicine. This automatically picks up topics related to your field of medicine and shows it one a scrolling news bar, with links to the articles. These are sourced from across the internet from various health and news sites. Now become a single source of news not only for patients but also for your fellow colleagues, at no extra effort or cost from your side.
Map my Clinic, allows you to use the progress technology has made in navigation. Allow the patient or client to send an SMS of his location to a number which in turn comes to your website, here it computes the best case directions to your clinic using external service providers and sends SMS of direction back.
Allow your WAP/GPRS/3G enabled phone to capture and image and send it straight to your website where you can access it for further study or show it in a public gallery for others to see. These may be patient X-ray or chart images, surgery images, images of patient conditions, or just some cool thing you saw and want to share with your patients.
There is much more we can do with a website! I am sure if given an opportunity we can make it much more than just a visiting card on the internet. Coming soon, www.websitefordoctors.in by Plus91
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